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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nuñez N

June 10, 2025

5  out of  5
rating by Nuñez N
"Thank you State Farm and Karen for the time spent helping me with my Policy. I was ablento.get more coverage and perks through State Farm than other agencies. Looking forward to many years."
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Victoria Sechrist

June 2, 2025

5  out of  5
rating by Victoria Sechrist
"I had good experience with State Farm"
We responded:
"Victoria - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Karen Gross State Farm Insurance"
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Jennifer Main

May 31, 2025

5  out of  5
rating by Jennifer Main
"Kirby and the other girls in the office are always attentive and kind 🤗⭐"
We responded:
"Thank you for the five star review Jennifer! We appreciate your loyalty and enjoy taking care of you. - Karen Gross State Farm Insurance "
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Lexie Alvizar

May 30, 2025

5  out of  5
rating by Lexie Alvizar
"Corona L. helped us out so amazing and understanding. Overall great experience!"
We responded:
"Thank you Lexie for taking the time to give Corina a shout out. She takes great pride in helping others. Thank you again for the five star review. - Karen Gross State Farm Insurance "
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Michael Rube

May 30, 2025

5  out of  5
rating by Michael Rube
"No previous experience at this location, agent was very helpful explaining coverage options."
We responded:
"We are happy that you chose us to help with your insurance needs and are that you found our service helpful. Thank you for the review. We appreciate it. - Karen Gross State Farm Insurance "
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Juan Patino

May 30, 2025

5  out of  5
rating by Juan Patino
"I would like to thank all the people working with Karen Gross in Visalia, been there, they all very friendly n treat real nice....."
We responded:
"Juan - thank you for your kind words. We appreciate you and the 5 star review. We look forward to taking care of you for many years to come. - Karen Gross State Farm Insurance "
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Cathy Doss

May 21, 2025

5  out of  5
rating by Cathy Doss
"We have used Karen Gross State Farm Insurance for a number of years for both our business and personal insurance needs. They have always been very helpful and pleasant to work with. I would highly recommend them."
We responded:
"We consider ourselves the fortunate ones to be able to serve both your business and personal insurance needs. It is truly an honor to have such an amazing customer as you. Thank you for allowing us the opportunity to serve you Cathy. - Karen Gross State Farm Insurance "
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cindy rodriguez

May 9, 2025

5  out of  5
rating by cindy rodriguez
"Very helpful .."
We responded:
"Thank you Cindy for the five star rating. Our mission is to help people. So glad we were able to assist you. We appreciate you and the review. - Karen Gross State Farm Insurance. "
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X Luna

April 24, 2025

5  out of  5
rating by X Luna
"Any and all questions are answered throughly, the ladies here are very professional and genuine. Have recommended and will keep doing so for any insurance needs."
We responded:
"Thank you so much for the review! We’re thrilled to hear you had such a wonderful experience with our team. Providing thorough answers and genuine support is a top priority and we’re grateful for your recommendations. Thank you again for your 5 star review. "
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Jose Sanchez

April 1, 2025

5  out of  5
rating by Jose Sanchez
"Amazing experience!"
We responded:
"Jose - so happy to hear you had an amazing experience. We strive to exceed customer expectations. Thanks for taking the time to give us a 5 star rating. - Karen Gross State Farm Insurance"
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Fabian Lemus

March 14, 2025

5  out of  5
rating by Fabian Lemus
"I recently visited Karen Gross’s State Farm office for an insurance quote, and I was assisted by Lupe. From the moment I walked in, the staff was welcoming and professional. Lupe was incredibly helpful she is very knowledgeable and took the time to go over all my options in detail. She made sure I understood everything and helped me find the best coverage for my needs. Beyond just Lupe, the entire team here is awesome. Everyone is friendly, efficient, and genuinely cares about their clients. Karen has built an amazing team, and it really shows in the quality of service they provide."
We responded:
"Thank you so much for your wonderful review! It truly means a lot to us. We're so glad to hear that Lupe provided you with the attentive and knowledgeable service we strive for. It’s always our goal to make sure our clients feel welcomed and well-informed, and it sounds like Lupe really hit the mark! We’re also proud of our entire team—everyone works hard to create a friendly and supportive environment, and it's heartwarming to hear that it made a difference in your experience. Your trust in us to find the right coverage for your needs is greatly appreciated. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you! Thank you again for your kind words, and we look forward to seeing you again soon! - Karen Gross State Farm Insurance "
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Mary Lou Kunkel

March 6, 2025

5  out of  5
rating by Mary Lou Kunkel
"Our meeting was very informative and Leslie and the office staff were very cordial and extremely friendly. So glad we had the meeting!!"
We responded:
"Thank you so much for your thoughtful review! We're so glad to hear that you found the meeting informative and that Leslie and our team made a positive impression on you. We truly value the relationships we build with our clients, and it means a lot to us that you felt welcomed. We look forward to continuing to serve you for many more years to come. Thanks again Mary! - Karen Gross State Farm Insurance"
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Kimberly Perez

February 27, 2025

5  out of  5
rating by Kimberly Perez
"I recently had a great experience with the State Farm agency in my area. The staff was super sweet and friendly and really knew their stuff. They took the time to explain my options and helped me find the best coverage at a good price. I never felt rushed or pressured, which made everything so easy. Highly recommend this agency for their excellent service!"
We responded:
"Kimberly - thank so much for the sweetest review. We love helping people and part of that is explaining all of their options. We pride ourselves in delivering good old fashioned friendly customer service as well. Thank you again for the review we think you’re super sweet too. - Karen Gross State Farm Insurance "
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isabel perez

February 27, 2025

5  out of  5
rating by isabel perez
"Had a great conversation with Leslie we talked over how to make a plan work, which wouldn’t cost so much money that makes me happy"
We responded:
"Thank you so much for your kind review Isabel! We're thrilled to hear that you had a great conversation with Lesley and found the planning process helpful and budget-friendly. Our goal is to make sure our clients feel supported and informed every step of the way. If you have any more questions or need further assistance, feel free to reach out.- Karen Gross State Farm Office "
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Hilda Luna

February 20, 2025

5  out of  5
rating by Hilda Luna
"Lupe is the best!! Give her a call for all your auto and life insurance needs!! She rocks! Don’t forget to tell them Hilda sent you!!"
We responded:
"We agree with you Hilda. Lupe is the best! :) She loves helping people protect their families with life insurance. Thanks for the vote of confidence. - Karen Gross State Farm Insurance "
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ricardo bustamante

February 20, 2025

5  out of  5
rating by ricardo bustamante
"Karen Gross at state farm alone with staff we’re very professional along with being respectful they helped me with the questions I had they also help me get the important information I needed along with the best rates I would like to anyone who reads this to give them an opportunity to the best insurance you can have."
We responded:
"Thank you so much Ricardo! We greatly appreciate your comments. We take pride in taking care of our customers while providing the best rates possible. We’re honored to serve you and appreciate your loyalty. - Karen Gross State Farm Insurance "
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Rose De Azevedo

February 14, 2025

5  out of  5
rating by Rose De Azevedo
"Karen Gross has been my State Farm agent [by assignment] for some years. She and her staff have always been responsive and helpful. Most recently, Corina replied to an inquiry and was quick and efficient about putting my request in place. I recommend this State Farm office without reservation. Thank you."
We responded:
"Rose, thank you so much for taking the time to share your positive experience with our office! We’re thrilled to hear that Karen and Corina, along with the rest of our team, have been responsive and helpful in addressing your needs. Your recommendation means a lot to us, and we’re committed to providing the best service possible to all our clients. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for your kind words!"
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Dianna

January 30, 2025

5  out of  5
rating by Dianna
"Highly recommend! Leslie was super helpful, patient and kind as well as knowledgeable about all the medicare requirements and walked me through it, even the parts they are not getting a commission on."
We responded:
"Dianna, Thank you so much for your 5 star review. Leslie loves helping people with their Medicare supplement plans. She knows it can be confusing and overwhelming at times, so she does everything she can to make the process simple and even enjoyable. Thank you again for allowing us to serve your insurance needs. - Karen Gross State Farm Insurance"
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Robb Robbins

January 25, 2025

5  out of  5
rating by Robb Robbins
"Karely Perez at State Farm Insurance has been serving me for a while now. I just wanted to say she is not only professional, but a friendly person, and a team player. I look forward to our meetings on the phone."
We responded:
"We appreciate your review Robb! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Karen Gross State Farm Insurance"
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Debbie Nelsen

January 25, 2025

5  out of  5
rating by Debbie Nelsen
"Karen Gross’s staff is helpful, friendly and courteous with all our needs. Corina Lawerence especially will always go the extra mile to accommodate with any/all of our changes and send/mail out what’s is needed. Highly recommend Karen Gross State Farm and her staff as your insurance agent!"
We responded:
"Hi Debbie and thank so much for the glowing review. Corina has such a kind and caring heart. She absolutely loves helping people and we absolutely love her. Thank you for allowing us to serve your insurance needs. - Karen Gross State Farm "
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Gloria Stout

January 17, 2025

5  out of  5
rating by Gloria Stout
"Karen Gross State Farm Insurance has always been there for us car home insurance an Investments supplemental insurance her staff are very friendly and helpful and quick to answer any questions take care of any situation quickly we highly recommend Karen Gross State Farm"
We responded:
"Gloria it has truly been our pleasure to take care of you. You are an absolute delight. Thank you for taking time out of your day to give us a five star review. We give you five stars too! :) - Karen Gross State Farm Insurance"
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Tommy Hawkins

January 9, 2025

5  out of  5
rating by Tommy Hawkins
"Very friendly and polite staff"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and your feedback motivates us to keep up the good work. Thank you again for the 5-star review. - Karen Gross State Farm Insurance "
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Margie Rivas

January 5, 2025

5  out of  5
rating by Margie Rivas
"Have been the best! Have had a few accidents and everyone was so helpful and Corina L in the office has been such a big help and a joy everytime I've been in the office"
We responded:
"Margie, thank you so much for your business and the review! We agree completely with you, Corina is an absolute joy. We are happy that she's been there to help you. Please let us know if there is anything else you need. - Karen Gross, State Farm Insurance"
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Aisha Al shawesh

December 23, 2024

5  out of  5
rating by Aisha Al shawesh
"Very good service I recommend this office and insurance company."
We responded:
"Thank you so much for you vote of confidence. We appreciate your business and thank you for the 5 star review. - Karen Gross State Farm Insurance"
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Scott Helm

December 23, 2024

5  out of  5
rating by Scott Helm
"Good people. Easy to deal with. Friendly and always there to help"
We responded:
"Scott - thank you so much for your kind words. We strive to make insurance easy and love helping people. Thank you for choosing us and for taking the time out of your day to give us a positive review. ⭐️ - Karen Gross State Farm Insurance "